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Operations Management Internship

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Compensation: $16.00 - $16.00 / hour

The opportunity

Delaware North Sportservice is hiring Operations Management Interns to join our team at Great American Ballpark in Cincinnati, Ohio.

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North internships are paid and can be completed for academic credit. Summer internship dates typically span 10-14 weeks between: May to August.

By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.

All Delaware North interns participate in the Delaware North Intern Experience which includes opportunities for in-person work, executive and peer mentoring, and on-the-job learning.

Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.

Pay

$16.00 – $16.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

.

What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Assist management with:
    • Supervising and coordinating activities of associates on a per-shift basis, including training and enforcing work procedures and service standards
    • Managing the department staffing schedule
    • Analyzing and resolving all problems with associates, guests, and the operation with the assistance of management
    • Estimating, requesting, and inspecting supplies and inventory
    • Ensuring the accuracy of all deliveries
    • Partnering with chefs and other back-of-house associates
  • Projected work will include strategizing and developing a plan for process improvements

More about you

  • High school diploma; enrolled in a program
  • Ability to work independently and as part of a team
  • Ability to work flexible hours, including evenings, weekends, and holidays

Physical requirements

  • Must be a current student in an undergraduate or graduate degree program
  • Excellent written and oral communication skills
  • Ability to work in a fast-paced environment
  • Are you able to perform all of the following: Long-term standing, walking, bending, reaching, repetitive moving items up to 30 pounds?

Shift details

Event based

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Delaware North at Great American Ball Park

100 JOE NUXHALL WAY

Cincinnati, OH 45202

Regional Office
Managed By Delaware North

Delaware North at Great American Ball Park

Who we are

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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