Description

TWENTY-NINE PALMS BAND OF MISSION INDIANS

Summary

This position is responsible for implementing all Title 31 compliance operation activities and initiatives. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements below represent the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Completes daily Title 31 compliance audits and summarizes findings in a clear and concise manner.
• Review and ensure accuracy of Title 31 related forms completed by casino staff;
• Performs research using proprietary commercial databases and internet and social media sites to obtain information relevant to a patron’s identification, occupation, residency, and possible negative news;
• Ensure timely and accurate submission of Title 31 required document filings;
• Conduct due diligence during internal and external investigations as related to Title 31;
• Monitor and review all Title 31 operational areas and assist in the drafting of sound, effective and operationally efficient internal control procedures that comply with all applicable laws and regulations;
• Conduct Title 31 audits to ensure proper aggregation for filing a CTR and gathering all available information to investigate potential suspicious activity.
• Provide any other Title 31 support to casino departments and functions as needed;
• Process requests for information sharing under Section 314(b) and ensure prior examination findings are tracked and addressed.
• Uses independent thinking to evaluate patron activity and report suspicious or high-risk files to the attention of the AML Committee for review.
• Keep current with all regulatory requirements, including BSA/AML and ensure processes and procedures adhere to those regulations.
•  Assist in the investigation of internal escalations in addition to completing Suspicious Activity Reports (SAR)
• Facilitates all Title 31 training and retraining efforts enterprise-wide.
• Maintains documentation of Title 31 training for all gaming staff.
• Maintain excellent communications with all Directors and Managers.
• Implements approved departmental policies and procedures.
• Responsible for maintaining a disciplined environment and implementing practices that promote safety, quality, and productivity.
• Ensure compliance with all Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Performs other duties as assigned to support the efficient operation of the department.

Qualifications

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Education And Experience (Must Be Documented)

• High School Degree (or GED)
• Two (2) years (or equivalent) Compliance experience.
• Must be able to analyze accounts/transactions and identify/report on anomalies.
• Must possess working knowledge of the Anti-money Laundering policies and procedures for Title 31 transaction reporting departments (i.e., Cage Operations, Slots, and Table Games), preferred.

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

                                         1.  Tribal Members

                                         2.  Other Native Americans

                                         3.  All other ethnic groups