Description

Summary

This position is responsible for managing all Cage Audit, Count Room Audit, Slot Audit, Table Games/Poker Audit, Marketing/Players Club Audits and Title 31 Audit operation activities and initiatives by performing the following duties, personally or through subordinate supervisors and/or team members. In addition, the Revenue Audit Manager is also required to assist the Director of Accounting and Chief Financial Officer with monitoring of the approved minimum internal control standards (MICS), tribal internal control standards (TICS) and Title 31 Regulatory reporting to ensure adherence to the established policies. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the Five Star Experience expectations.
• Ensure that all revenue earned by the Casino is properly calculated and recorded and sufficient documentation is prepared to support the recorded amounts.
• Establish policies and maintains controls of these areas, insuring that all records are in compliance with Company’s MICS and TICS, and in a manner consistent with acceptable accounting and established company practices.
• Responsible for preparation and account analysis of significant variations to explain and identify trends in all gaming revenue and player reinvestment expense accounts.
• Assist Director of Accounting in the development and implementation of goals, priorities, and procedures relating to financial management.
• Review exception reports for propriety of transactions and unusual occurrences; reports exceptions to the Director of Accounting and Chief Financial Officer.
• Maintain audit documents in a manner that allows future access and easy retrieval.
• Handle all reporting under Title 31 regulations; ensures that all CTRC’s are filed accurately and timely, and works with Chief Financial Officer on all SARC reporting issues.  Reports any exceptions to Title 31 Reporting directly to Chief Financial Officer.
• Assist the Director of Accounting and Chief Financial Officer with the monitoring of the MICS for all functions to ensure company-wide compliance; prepares and distributes Audit Exception Reports for non-compliance as required.
• Establish system controls for new gaming accounting and tracking systems and develops procedures to improve existing systems.
• Keep up to date with new MICS policies for all functions, and reviews audit plans and checklists within Revenue Audit to determine that current tasks and procedures are adequate to maintain control.
• Maintain excellent communications with all Directors and Supervisors.
• Implements approved departmental policies and procedures.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Prepare necessary data for the budget in area of responsibility.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Develop, maintain and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
• Help coordinate and supervise training, assignments and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decision in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.  

Supervisory Responsibilities

• Manage directly and indirectly all employees of the Finance Department.  Adhere to the Tribal organization’s policies, procedures and applicable laws. Responsible for the overall direction, coordination, and evaluation of this unit.

  Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Education And Experience (Must Be Documented)

• High School Degree (or GED); Accounting degree a plus
• Five (5) years (or equivalent) Supervisory/Management experience.
• Previous Casino Audit and Supervisory experience required; prior experience as Revenue Audit Supervisor a plus.

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 10 pounds and/or push, pull up to 10 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

                                   1.  Tribal Members

                                   2.  Other Native Americans

                                   3. All other ethnic groups