Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Value.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the Five Star Experience expectations.
• Oversee and direct the preparation and issuance of the Tribal Government’s financial operating reports, monthly financial statements and annual reports.
• Direct and analyze studies of general economic, business, and financial conditions and their impact on the Tribal Government policies and operations.
• Appraise the Tribe’s financial position and issues periodic reports on the Tribe’s financial stability, liquidity, and growth.
• Direct and coordinate the establishment of budget programs.
• Coordinate tax reporting programs.
• Work with the Chief Financial Officer and Tribal Administration to establish standards for resource allocation, including but not limited to, staffing services, products, and capital requirements.
• Prepare financial statements in accordance with generally accepted accounting principles that detail and summarize the Tribe’s governmental activity and financial position in areas of income, expenses, and operations.
• Direct preparation of quarterly financial reports in conformance to requirements under bank reporting and covenant compliance, as needed.
• Coordinate with internal and external audit firm for periodic reviews and annual audits as required.
• Establish Accounting Policies and Procedures which ensure accurate and reliable financial reporting under a sound internal control structure.
• Ensure the integrity of all financial data produced by the revenue and cost center departments.
• Monitor all financial activities of the Tribal Government to ensure that all applicable laws, rules, regulations and controls of the Tribe, all Federal and State Agencies are enforced throughout the property.
• Review financial reports to verify accuracy.
• Maintain and update financial internal control procedures.
• Mentor, coach and prepare succession planning to encourage those Team Members seeking advancement to acquire the education, experience, and personal characteristics to prepare them to progress toward their goal.
• Develop Operational and Maintenance Standards (measurable and time sensitive) to optimize efficiency, continuously improves processes, trains Team Members, effectively distributes workloads and responsibilities, and provides regular reporting against these standards.
• Maintain good working relationships with the internal Gaming Commission and applicable Federal and State Agencies.
• Plan for adequate staffing levels by monitoring performance and selecting, training, scheduling, evaluating, and promoting Team Members.
• Review departmental reports, addressing any potential issues or adverse trends.
• Facilitate the flow of information by organizing and presiding over regularly scheduled operational and departmental meetings.
• Ensure a high degree of accuracy and thoroughness of departmental records and reports.
• Manage communications to ensure consistency in procedures throughout the property.
• Provide management with timely reviews of the Tribe’s financial status and progress in its various programs, goals and objectives.
• Maintain excellent communications with all Directors and Managers.
• Develops and implements approved departmental policies and procedures.
• Responsible for all necessary record keeping.
• Comprehensive understanding of forecasting, budgeting, scheduling, productivity, inventory controls (if applicable), P&L analysis, and cost controls.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Prepare necessary data for the budget in area of responsibility; project annual costs and monitor actual results; take corrective action where necessary.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Develop, maintain and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
• Coordinate and supervise training, assignments, and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decision in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities

Manage directly and indirectly all employees on the construction site. Adhere to the Tribal organization’s policies, procedures and applicable laws.

Responsible for the overall direction, coordination, and evaluation of this unit.

Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education And Experience (Must Be Documented)

• Bachelor’s degree in Accounting, Business Administration or Finance from a four-year college or university or equivalent preferred.
• Minimum of five years’ experience in a governmental setting.
• Ten (10) years equivalent Supervisory/Management experience.
• CPA preferred.

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups