Location: Pala, CA

Supervise and train all cashiers.

• One-year prior casino cage experience.
• Ability to handle money and operate a computer terminal.
• Knowledge of 10-key, balancing, and of banks.
• Communicate with the public in a clear friendly manner.
• Excellent Guest Service Skills
• Must read, write, speak and understand English
• High School Diploma or Equivalent required

Essential Job Functions:

• Ensures prompt distribution of funds to appropriate areas of property.
• Assists Cage/Credit Manager with the development and implementations of departmental policies and procedures.
• Maintains adequate staffing levels in the Booth/Cage Division by interviewing, selecting, training, scheduling, evaluation, assisting with career development, promotion and disciplining as needed.
• Conducts training of policies and procedures as well as basic machinery, i.e. jet sort, coin scales, currency counter and calculator. Monitor cashiers performance to ensure the policies and procedures are followed. Responsible for the retraining of cashiers who are not performing to company standards.
• Ensures the integrity of all financial data produced by team members under his/her span of control.
• Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as internal controls, policies and procedures.
• Oversee and verify accuracy and thoroughness of credit research, conducts research as needed.
• Organize and preside over regularly scheduled department meetings.
• Responsible for insuring their team members attend all mandatory or required meetings, reporting attendance to the manager.
• Held accountable for the accuracy and thoroughness of departmental records and reports. Insure that all logs are maintained properly by monitoring them on a daily basis.
• Responsible for maintaining a consistent and regular attendance record.
• Prepare and deliver counseling notices if needed.
• Promotes guest relations through prompt, courteous and efficient service, handling internal and external guest disputes.
• Bring team member concerns and/or problems and unusual activities to the attention of the cage manager.
• Prepares and delivers team members performance evaluation documents.
• Additional duties and responsibilities may be required due to changes in policies, procedures, laws or reorganization. The supervisor will be required to perform these duties and responsibilities as required or needed.
• Perform other duties as assigned.
• Constantly standing, reaching, lifting, eye/hand coordination for counting money, pulling chip racks from shelves and hand rotating them, kneeling and/or lifting to remove bagged coins up to 45 lbs.
• Constantly pushing and/or pulling chip racks, reading, writing, color/value discrimination (chips), handling and counting money, chips and other negotiable items.
• Constantly walking, bending, stooping, coordination for filing cards, knowledge of the alphabet, repetitive wrist/finger motion, and hearing specific customer requests.
• Frequently loading computer paper requiring hand twisting, carrying boxes of paper and lifting load up to 50 lbs.
• Frequently working rapidly with the ability to distinguish various chip colors, retention of detail, and concentration amid distractions.