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Club Host

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Location: Pala, CA

Under the direction of Manager and Supervisor, this position’s primary mission is to create guest experiences through the players journey from the signing up to of new members to supporting existing member’s needs.

  • Excellent guest service/people skills, has the ability to communicate with all levels of employees and guests.
  • Knowledge of personal computer, typing, organizational skills, read, write and speak English.
  • Ability to use electronic equipment including telephone.
  • Must have extremely outgoing and caring personality.
  • Bilingual preferred.
  • High school diploma or GED preferred.

Essential Job Functions:

  • Provide positive guest experiences through positive attitude.
  • Understand and properly communicate the benefits and privileges of the club card and Casino promotions.
  • Recognizes frequent guests.
  • Recognize abuse of programs.
  • Monitor promotions and awards prizes.
  • Enter and update guest data into the computer.
  • Operates equipment as required to complete job functions.
  • Maintains positive contact with other departments.
  • Inform supervisor of all pertinent information that may affect the functioning of the club.
  • Box Office sales in person and over the phone.
  • Handling of money and credit cards during sale transactions.
  • Issue comps to guests based on qualified play.
  • Booking hotel rooms and making dinner reservations in person and over the phone.
  • Answer questions and direct guests to the proper department in person and over the phone.
  • Telemarketing to new and existing guests.
  • Perform other duties as assigned.
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Pala Casino Spa Golf Resort

11154 Highway 76

Pala, CA 92059

Casino Resort

Pala Casino Spa Golf Resort

Pala Casino Spa Golf Resort welcomes your interest in joining our team in our beautiful resort, where we value our employees as our greatest asset.  Just click on the Apply button in this posting and “Continue.....”  and you will be forwarded to our career site, where you can email your resume and complete our company application,

Pala Casino Spa Golf Resort is located in Pala, California on the beautiful Pala Indian Reservation northeast of San Diego, California. We are owned and operated by the Pala Band of Mission Indians, a federally recognized tribe.

As SoCal’s Entertainment Capital, Pala Casino Spa Golf Resort includes a Las Vegas-style casino, including an expansive gaming floor with over 2,000 slot and video machines and 78 table games.

Our hotel features 507 rooms, which include 82 suites, and an award winning 10,000 square foot spa, as well as a fitness center. Our resort is an AAA Four-Diamond Award winner for 15 consecutive years.

Our guests enjoy nine (9) restaurants and two lounges, a 2,000-seat Pala Events Center, an outdoor Starlight Theater and five swimming pools with two hot tubs and 14 luxury cabanas. 

Pala Casino’s wide variety of HD premium sporting and entertainment events, also include an exciting collection of live bands daily at both indoor and outdoor venues.

Pala Casino Spa Golf Resort employees enjoy an exciting work environment, competitive salaries and excellent benefits including Medical, Dental, Vision and a 401(k) plan.  Our Team Members receive free uniforms and enjoy one free meal per shift in our beautiful cafeteria style Team Member dining room.

Click here to read about our exceptional benefits!!

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