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Vice President of Labor Relations

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Compensation: $168,700 - $239,100 / year

The opportunity

Delaware North is currently seeking a Vice President of Labor Relations based out of our Global Headquarters in Buffalo, New York. The Vice President of Labor Relations provides strategic leadership and operational guidance to company leadership on all labor relations matters for a company with 75+ collective bargaining agreements with multiple unions across 6 operating subsidiaries. If you are seeking a hands-on role leading a labor relations team to meet the needs of the enterprise, apply today!

While our preference is for the role to be based out of our global headquarters, we are open to considering a remote opportunity for the right candidate who can accommodate additional travel to Buffalo for collaboration with key business leaders.

Pay

Minimum – Anticipated Maximum Base Salary: $168,700 – $239,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

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What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Sets strategy and influences key business leaders on Labor Relations and all issues related to Labor Relations
  • Exhibits a proactive change management, consulting, and training approach with stakeholders to effectively implement the labor relations strategy across the enterprise
  • Provide expertise on collective bargaining processes and practices, grievances/arbitration processes and practices including training, mentoring and consultation; also provides expertise in mergers, acquisitions, and RFP’s
  • Coordinate collective bargaining activities; ensures administrative processes are in place to effectively and efficiently implement labor agreements
  • Serve as Chief spokesperson for collective bargaining as required. Provide hands on negotiation support for other assigned negotiators
  • Provides leadership and influence to ensure successful investigation and disciplinary process for union operations
  • Influences key stakeholders, supports and manages the issue free/union avoidance process

More about you

  • Bachelor’s degree required, Master’s degree preferred
  • 15 years minimum HR and Labor Relations experience and knowledge of related labor laws required, hospitality industry strongly preferred
  • Significant experience as Lead Negotiator
  • Strong experience in Labor Relations managing over 50 collective bargaining agreements with multiple unions across multiple lines of business
  • Comfortable juggling multiple priorities or issues at the same time
  • Ability to thrive in a complex matrixed operating environment where influence and relationship building is key to success
  • Adept at coaching, counseling, training, and mentoring others to grow the capacity of the labor relations department
  • Ability to travel 30-40%

#LI-Remote

Shift details

Monday to Friday

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Delaware North

250 Delaware Avenue

Buffalo, NY 14202

Gaming Company

Delaware North

For over 100 years, Delaware North has been a global leader in the hospitality industry. We’re one of the world’s largest and most admired privately held companies. Founded and owned by the Jacobs family since 1915, Delaware North has operations in the sports, travel, restaurants, parks, resorts, gaming, and specialty retail industries.

At Delaware North, we take pride in offering a welcoming workplace where team members learn, grow, and succeed. Our impact extends beyond pay, benefits and other job perks to encompass the overall culture of the company. By offering an enriching employee experience, we support our team members and allow them to create exceptional guest experiences that are at the heart of the work they do every day both individually and as part of a team.

With Delaware North, you’ll experience moments like no other. From the first serve at an Australian Open final to iconic sporting events concerts at Wembley Stadium, and from celebrity sightings at restaurants at LAX to stargazing in Yosemite National Park, there is Delaware North. We work behind the scenes, making each guest experience the very best it can be. Delaware North team members serve guests in the United States, the United Kingdom, Australia, and New Zealand.

Join Delaware North at some of our most famous sporting venues like Globe Life Field, TD Garden, Truist Park, and many more. We have a variety of roles available, whether you’re interested in customer service, food and beverage, or operations. With the echoes of the cheers of passionate fans, it’s where legends are born and rivalries ignite. Whether you’re helping guests find what they’re looking for or supporting a team member, the energy is electric. 

From the peaks of the mountains in Yellowstone National Park to the valleys in the Grand Canyon, Delaware North provides its team members with the support they need to be the best version of themselves and give the best service to our guests. We offer competitive benefits and perks, including employee discounts. We believe in empowering everyone to make the team better. 

Patina 250’s seasonal menus with fresh, locally sourced ingredients provide creative, flavor-infused twists. Whether sipping a specialty drink at the bar, sharing dishes with friends, or enjoying a complete dining experience, the welcoming setting encourages you to be your best self. Patina 250 believes everyone plays a role in making our culinary journey memorable. 

From the castles of Disneyland to the modern wonders of Epcot, Delaware North produces unforgettable memories. Delaware North supports its team members to be both dreamers and doers, offering career growth and development opportunities. Whether you’re helping a guest explore the cosmos at Space 220 Restaurant or creating unforgettable experiences in Pixar’s art, Delaware North wants you to help us make each day a magical adventure.