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Association Sales Manager

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Compensation: $68,640 - $85,600 / year

The opportunity

Delaware North is looking for our next great team member to join us on our Sales team in the Sacramento or Bay Area as a Group Sales Manager focused on the Association, Government some Corporate Business meetings at Tenaya Lodge. The Associaton Sales Manager will manage accounts to achieve exceptional guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and ancillary revenues.

We are open to a remote candidate located within a short driving distance to Tenaya Lodge at Yosemite, such as Fresno, Sacramento, and the Bay Area. This role will occasionally need to be on site, but will work primarily remotely.

Nestled among the majestic pines, Tenaya at Yosemite offers a Sierra experience unlike any other. A beautiful destination throughout the year, Tenaya at Yosemite is the gateway to Yosemite National Park, offering three distinct guest experiences including the Tenaya Lodge, the Cottages, and the Explorer Cabins.

Pay

Minimum – Anticipated Maximum Base Salary: $68,640 – $85,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

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What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel) the Sales Manager is responsible for developing business and maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
  • The Group Sales Manager is an outside the box thinker and specializes in problem solving. They are involved in networking organizations and a proud representative of Tenaya Lodge at Yosemite and Delaware North.
  • Collaborates with Revenue Management, Hotel Operations, and FB partners to support overall hotel performance and operations.
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
  • Coordinate various departments’ participation in servicing accounts.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Travel locally to conduct outside calls, promote Tenaya Lodge at Yosemite and review competition.
  • Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.

More about you

  • Must be sales-driven goal oriented
  • Great team player with the ability to create excellent working relationships across the team. Collaborative approach with all departments, specifically food beverage and the events team.
  • Strong communication and presentation skills to all levels of management
  • Ability to think outside the box and use their initiative to solve problems and deliver solutions
  • Enthusiastic, passionate, able to motivate others
  • 3+ years of past sales experience preferred with previous hospitality experience. Hospitality can be with hotels, restaurants, nightclubs, and other event spaces
  • Requires good communication skills, both verbal and written.
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and PowerPoint. Experience with Delphi.fdc preferred.
  • Advanced knowledge of Association Market
  • Ability to execute appropriate action plans.

Shift details

Day shift
Evening shift
On call
Holidays
Monday to Friday
Evenings as needed
Weekends
Overtime as needed
Event based

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Delaware North

250 Delaware Avenue

Buffalo, NY 14202

Gaming Company

Delaware North

For over 100 years, Delaware North has been a global leader in the hospitality industry. We’re one of the world’s largest and most admired privately held companies. Founded and owned by the Jacobs family since 1915, Delaware North has operations in the sports, travel, restaurants, parks, resorts, gaming, and specialty retail industries.

At Delaware North, we take pride in offering a welcoming workplace where team members learn, grow, and succeed. Our impact extends beyond pay, benefits and other job perks to encompass the overall culture of the company. By offering an enriching employee experience, we support our team members and allow them to create exceptional guest experiences that are at the heart of the work they do every day both individually and as part of a team.

With Delaware North, you’ll experience moments like no other. From the first serve at an Australian Open final to iconic sporting events concerts at Wembley Stadium, and from celebrity sightings at restaurants at LAX to stargazing in Yosemite National Park, there is Delaware North. We work behind the scenes, making each guest experience the very best it can be. Delaware North team members serve guests in the United States, the United Kingdom, Australia, and New Zealand.

Join Delaware North at some of our most famous sporting venues like Globe Life Field, TD Garden, Truist Park, and many more. We have a variety of roles available, whether you’re interested in customer service, food and beverage, or operations. With the echoes of the cheers of passionate fans, it’s where legends are born and rivalries ignite. Whether you’re helping guests find what they’re looking for or supporting a team member, the energy is electric. 

From the peaks of the mountains in Yellowstone National Park to the valleys in the Grand Canyon, Delaware North provides its team members with the support they need to be the best version of themselves and give the best service to our guests. We offer competitive benefits and perks, including employee discounts. We believe in empowering everyone to make the team better. 

Patina 250’s seasonal menus with fresh, locally sourced ingredients provide creative, flavor-infused twists. Whether sipping a specialty drink at the bar, sharing dishes with friends, or enjoying a complete dining experience, the welcoming setting encourages you to be your best self. Patina 250 believes everyone plays a role in making our culinary journey memorable. 

From the castles of Disneyland to the modern wonders of Epcot, Delaware North produces unforgettable memories. Delaware North supports its team members to be both dreamers and doers, offering career growth and development opportunities. Whether you’re helping a guest explore the cosmos at Space 220 Restaurant or creating unforgettable experiences in Pixar’s art, Delaware North wants you to help us make each day a magical adventure.

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