Description

Are you looking to elevate your leadership skills? Does the opportunity to be part of a dynamic and fun team excite you? Come join our premier casino resort and entertainment destination as a Hotel Front Desk Supervisor where you will use your leadership skills to inspire your team and ensure all guests have a memorable experience. Enjoy weekly pay, career growth opportunities, 401K, health benefits and more!

Job Overview: Supervises front office team members and front desk while applying high guest service standards to ensure a pleasant guest experience and efficient operations within fast-paced, high-volume environment. Issues disciplinary actions and terminates team members when warranted. Keeps current with all casino and hotel promotions. Helps to maintain and enhance a safe, secure, and comfortable environment for guests and team members. Ensures cleanliness, organization and safe conditions of hotel, lobby, and hotel storage areas. Conducts nightly hotel audit and generates reports designed to provide information to other departments.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Job Requirements:

Reflects MINIMUMEDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

• Any combination of education and/or leadership/training experience in hospitality or guest service environment to equal two years.
• Ability to speak, write and read English clearly.
• Ability to communicate with diverse population.
• Proficient in word-processing, spreadsheets, presentation, database and electronic software.
• Ability to type 35 words per minute.
• Ability to pass basic math test.