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Test Lead QA Manager

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Job Overview: SHIFT: 8am-5pm (Shift subject to change based on business needs.

Our Wind Creek Platform team powers the online experiences and services our customers love, and we pride ourselves in our culture of inclusivity, customer focus and quality. To support our commitment to quality, we want to advance our quality assurance efforts. We’re looking for an experienced professional who drive can engineering quality strategy, planning, automation, and execution across a cross-functional client and service team.

Purpose:

Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Lead a team of internal and external testers

  • Facilitate setting the quality bar for products and services

  • Set expectations for Testers and evaluate their performance

  • Supervise day to day Tester activities

  • Communicate with multiple stakeholders to facilitate the flow of information

  • Drive test automation strategy and execution

  • Use data/telemetry to find issues and drive improvements

  • Escalate issues to appropriate owners to ensure issues are actioned

  • Improve team processes strategically and based on feedback

    Required: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment

  • Must be twenty-one (21) years of age or older

  • Bachelor’s Degree in Computer Science or Related Field AND two (2) years Supervisory experience– required

    o OR Four (4) years’ experience in a Management position– required

    o OR Three (3) years’ experience in a Supervisory position with Wind Creek Hospitality– required

  • Five (5) years of testing experience with at least one (1) year experience managing people– required

  • Experience troubleshooting rich client applications and services– required

    Preferred:

  • Experience creating and driving quality strategy

  • Experience writing test plans spanning clients and services

  • Experience automating test cases and execution

  • Experience coaching early in career testers

  • Experience partnering well in a cross-functional team

  • Excellent written and verbal communication skills

  • Experience using product/service telemetry to discover issues

  • Ability to build consensus within a cross-functional team

  • Ability to give actionable feedback on product implementation

  • Experience working on video games or casino style games

  • Willing to travel and participate in training and meetings as needed

  • Willingness to work flexible hours when needed

  • Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required

  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

  • Must have a Pennsylvania and/or Illinois Gaming License (or the ability to obtain and maintain a license) as a requirement for this position as requested

  • Must have willingness and ability to work in a smoke/secondary smoke environment

    • Save this job
    Wind Creek Hospitality

    303 Poarch Road

    Atmore, AL 36502

    Gaming Company

    Wind Creek Hospitality

    Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more. 

    Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama. 

     Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.

    Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape. Our gaming facilities include: Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.

    Our Purpose 

    Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.

    At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system: 

    Do it right. Be the best. Have fun.

    As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.

    Explore our Opportunities on Casino Careers & Hospitality Online!

    Listen to what our employees say about us: 
    https://youtu.be/bvPyIdGjmhI

    Our Perks

    • Blue Cross Blue Shield medical plan*
    • Dental plan
    • VSP vision plan
    • 401(k) savings plan
    • Life and disability insurance
    • Paid time off
    • Employee dining rooms
    • Career training and planning
    • Quarterly incentive bonuses
    • Employee fitness centers with on-staff trainers*

    *Not available at all locations

    Types of Jobs

    • Gaming
    • Hotels
    • Facilities
    • Food & Beverage
    • Corporate
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