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Hotel Housekeeping Trainer

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Description

Come bring your training skills to Mystic Lake Casino Hotel! The perfect person for this opportunity is someone who organized and can quickly connect with new Team Members. If you are a person who can change with the times with a positive attitude - we are looking for you! Enjoy weekly pay, career growth opportunities, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

Starting pay up to $24 an hour depending on experience.

Job Overview: Develops, writes and facilitates Hotel Housekeeping training programs to ensure departmental operational goals are met in cleanliness, safety and service standards for guests and team members. Monitors departmental procedures and programs. Applies high guest service standards. Supports Housekeeping leadership with administrative duties. This position will work primarily dayshift 9am-5:30pm with Tuesdays and Wednesdays off.

Illuminate Your Future: What You'll Do:

  • Schedules and conducts training to include department procedures and on-the-job training with new hires.
  • Researches, develops and implements training programs and materials for new hire department orientation.
  • Coordinates annual training courses and re-training and cross training of team members.
  • Maintains, tracks and coordinates department training records.
  • Monitors and evaluates the effectiveness of training programs used in new hire department orientation and department operations.
  • Tracks and analyzes departmental and shift retention. Makes recommendations to management based on turnover data.
  • Researches, develops, implements and monitors operation procedures. Evaluates current procedures for effectiveness based on training results and revises or updates as necessary.
  • Perform duties of Room Attendant
  • Occasional tasks.

Job Requirements:

  • Excellent communication skills.
  • High School diploma or GED required.
  • Any combination of supervisory or room inspector experience in a hotel environment to equal two years

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.

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Mystic Lake Casino Hotel

2400 Mystic Lake Casino Hotel

Prior Lake, MN 55372

Casino & Hotel
Managed By Shakopee Mdewakanton Sioux Community

Mystic Lake Casino Hotel

IT'S YOUR TIME TO SHINE

APPLY TODAY

Mystic Lake Casino located in Prior Lake, MN. Mystic Lake offers a luxurious hotel, an indoor atrium pool and seven unique restaurants, including an award-winning buffet. Mystic Lake is conveniently located 25 minutes from downtown Minneapolis, Mall of America and the airport. The 125,000 square foot casino features 4,000 slots and 100 table games.

In 2018, Mystic Lake opened Mystic Lake Center, a new event space and hotel tower. Offering state-of-the-art technology, this 70,000- square-foot venue hosts groups of all sizes for conferences, expos, weddings and other events. With 766 new and renovated modern hotel rooms, Mystic Lake is one of the largest hotels in the Twin Cities area.

We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the casino's success. 

We reward our team members with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (8 cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership.  In addition, full time team members are eligible for medical and dental insurance, 3 weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement.