Description
Are you ready to take the next step in your hospitality leadership career? Come join Mystic Lakes Casino’s newest outlet, Hop House as one of our Assistant Restaurant Manager! In this exciting role, you’ll play a key part in inspiring and empowering our team by motivating and training staff and developing dynamic training plans to support the launch of our new outlet. The perfect candidate for this opportunity is someone adaptable, ready to work nights, weekends, and holidays with excellent communication skills and a keen eye for detail. If you bring full-service experience and a passion for both food and exceptional service, we are looking for you! Enjoy weekly pay, health benefits, and 401K starting day one. Whatever your career goals may be, let Mystic Lake Casino help get you there!
Job Overview: Manages staff and activities of the food services operation of restaurant to ensure a pleasant guest experience and efficient operations. Applies high guest service standards. Assumes Restaurant Manager responsibilities to cover hours of operation.
About Hop House: Our guests will experience the excitement at Hop House where there is something for everyone. Enjoy over 20 beers on tap and delicious food in a sports bar with state-of-the-art screens for the ultimate sports viewing experience featuring a stage with live music, VIP areas with bottle service, mezzanine overlooking dining and entertainment areas and more!
Empower Your Future: The Work You’ll Lead:
- Manages and coordinates restaurant activities to obtain effective use of equipment, facilities, and personnel. Prepares schedules to ensure staffing levels are optimal. Assigns tasks and sections; establishes rotations. Conducts daily operations in adherence to policies, procedures, and safety and service standards, including responsible alcohol service. May provide input on the acquisition of new equipment or re-design of space to increase efficiency and safety of operations.
- Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
- Participates in the development and formulation of administrative and operational policies and procedures. Implements work processes and recommends revisions as necessary.
- Interviews, selects, hires, and promotes team members; plans training and development in conjunction with Human Resources Development, and completes performance appraisals, disciplinary actions and terminations.
Job Requirements:
- Any combination of post-high school restaurant education and/or restaurant experience to equal five years.
- Demonstrated leadership abilities or two years supervisory experience.
- Beginning experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.
- Certified Food Service Manager Certificate or ability to obtain within one year of employment.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.