AGE REQUIREMENT: 16 years or older

Position Summary:

Responsible for the maintenance of the Isleta Eagle Golf Course and Isleta Lakes, full time, part time, or seasonal, all while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Operates power mower to trim the Isleta Golf Club’s greens, aprons, and fairways.
• Aerates, spreads fertilizers and lays sod.
• Changes pins and tee markers and maintains traps, plants, and shrubs.
• Assists in constructing new greens and fairways by way of grading and preparing turf.
• Changes cups and empties trash bins on a daily basis.
• Rakes bunkers and repair divots as needed.
• Cleans and ensures all ball washers are in working order.
• Assists with scheduled maintenance projects: top dressing, fertilizing, and over seeding.
• Assists with general construction projects as needed.
• Maintains all facility grounds, trees, and shrubbery.
• Maintains and ensures all hand tools, power tools, and grounds keeping equipment are in good operating condition and securely stored.
• Ensures an open and welcoming atmosphere that promotes skill enhancement. 
• Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service. 
• Occasionally performs other duties as assigned.

Accountability and Supervision:

• None

Education and Experience:

• High School Diploma and/or General Educational Degree (GED) equivalent, preferred.

Special Requirements, Licenses, and Certification

• Must be able to acquire and maintain Gaming License issued through POIGRA.
• Must be able to successfully pass a pre-employment drug test and background investigation.
• Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.
• Must maintain all Isleta Resort and Casino-wide educational and certification requirements.
• Must possess and maintain a valid New Mexico driver’s license. Should not have had a driver’s license revoked or suspended in the last three (3) years prior to the date of the Employment Application, acceptability will be determined by Risk Management. Driving records will be checked.

Knowledge, Skills, and Abilities

• Knowledge of safe operation of tools, power tools, and grounds keeping equipment.
• Ability to handle moderately heavy supplies, materials or equipment.
• Ability to follow written and oral directions.

Physical Demands and Work Environment

• Must be able to lift, move, and place 50 pounds with assistance.
• Must be able to pull, push, bend, and twist regularly. 
• Must be able to work in small confined areas.

Working Conditions:

Work is generally performed in an outside golf course setting with exposure to extreme weather conditions such as high levels of heat, cold, winds, rain, hail, and snow. Occasionally may be required to interact with hostile and/or angry guests.    

Disclaimer

This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.

Native American Preference Policy

Isleta Resort and Casino will at all times and for the positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.