Under the direction of the Director of Wardrobe, the Wardrobe Manager is responsible for the successful expansion, management and operation of the enterprise-wide centralized uniform program. This position proactively manages the alignment of all stakeholders in regard to uniform production and wardrobe operations. This strategic leader understands the corporate drivers for success and leverages leading best practices to promote essential standards of excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Reviews and implements the leading practices in the governance and support of an enterprise-wide uniform program.2.    Collaborates and aligns long-term relationships with key stakeholders to foster healthy lines of communication, progress and dispute resolution.3.    Manages monthly reporting and proper tracking of deposits, assigned garments and termed garments. Develop and use KPI’s, statistical and data analysis to drive performance, efficiency improvements and to promote standards of excellence.4.    Displays deep subject matter expertise about uniform programs with a solid understanding of departmental and end user interfaces.

5.    Establishes guidelines for garment and accessory par levels and maintain inventory in the inventory management system to meet operation needs.6.    Establishes, executes, manages and validates operating policies to mitigate risk.7.    Aligns the work processes and procedures of wardrobe including proper team member fittings, alterations, and internal guest interactions.8.    Oversees the strategy as it relates to uniform projects with process improvement to facilitate, articulate the efficiencies and maintain compliance with both internal and external regulation.9.    Forecasts and develops all new uniform programs from concept to implementation (including styling, fabrics, cost estimating, approvals, fit lines and rollouts).10.    Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

 EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor's Degree Business Administration, Operations Management, or related field required.

• Minimum of three (3) years’ of direct experience in a wardrobe/uniform environment required.

• Minimum of three (3) years’ of supervisory/management experience required. 

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Proven ability in leading collaborative relationships in a cross-functional team environment.

• Ability to operate and execute effectively in a fast-paced environment with multiple priorities and challenging deadlines.

• Must be highly motivated, results-oriented and able to operate with a high sense of urgency.

• Must possess excellent verbal and written communication skills.

• Must possess effective change management skills.

• Must possess working knowledge of GIMS or other garment inventory, sewing equipment, and conveyor systems.

• Must possess strong interpersonal skills, demonstrated by developing working relationships and networks with team members, coworkers, and colleagues.

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Select One of the Following:

  • ☐ Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

  • ☒ Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

  • ☐ No Driving Responsibilities: Role does not require a driver’s license or insurance.

San Manuel will make reasonable accommodations in compliance with applicable law

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!