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Server - Food Macau Kitchen

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Description

Essential Functions
  • Ensures friendly, efficient, and effective service of food and beverage to all guests, in a timely fashion, adhering to Company Standards.
  • Ensures guests are greeted with in 2 minutes making eye contact and smiling.
  • Beverage order placed within 2 minutes- suggest appetizer and alcohol drink of the day.
  • Operates POS system. Issues guests checks in a holder, makes change, and closes checks. Servers must have an Assistant Manager and/or Supervisor run end of day report to ensure no open checks.
  • Must possess a personable, customer service attitude with organizational ability to handle multiple tasks simultaneously.
  • Reports for work in a clean and neat complete uniform including name tag, ID badge, Service License, and black non slip shoes prior to start of shift.
  • Maintains thorough knowledge of the restaurant menu.
  • Answers guests’ questions regarding the menu, makes suggestions regarding food specials.
  • Writes guests’ order.
  • Checks dishes for presentation and accuracy before leaving kitchen.
  • Pre buses and resets tables as well as assist in running food from the kitchen.
  • Stays visible at all times to the guests. Limits time in the kitchen.
  • Completes opening and closing side duties. Checks with assistant manager/supervisor before leaving shift.
  • Observes diner’s response to any additional requests and to answer any questions guests may have.
  • Provides exceptional customer service with a smile.
  • Communicates effectively with co-workers, supervisors, chefs and guests.
  • Follows all relevant policies and procedures set by the company.
  • Complies with the company’s recycling program standards.
  • Follows all state and company ABC Safe Serving of liquor rules and requirements at all times.
  • Must be actively at work to perform the essential functions of this job.
  • Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures. Comply with all state and federal liquor laws
    Additional Functions
  • Performs other duties as assigned.
    Requirements
  • Must possess good communication skills.
  • Must be able to report to work on time as scheduled.
  • Must be able to work weekends, holidays and nights as needed.
  • Must be able to successfully pass a background check and receive a lottery license from the DE Lottery.
  • Must present an overall professional appearance and report to work in appropriate uniform.
  • Must be ABC certified before starting work.
  • Must be able to speak, read and write English.

    Bally’s Dover is an equal opportunity employer.

    Disclaimer
    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
    • Supervisory Responsibility

    None

    Work Environment
    Diverse, Fast Paced, Deadline Driven, Multi Project Coordination, Prioritizing And Flexing To Accommodate Last Minute Requests And Changes.
    Physical Demands

    While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

    Preferred Education And Experience
  • High school diploma, GED, or equivalent experience preferred.
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    Bally’s Dover

    1131 North DuPont Highway

    Dover, DE 19901

    500 Room Hotel Casino
    Géré par Bally’s Corporation

    Bally’s Dover

    Bally’s Dover is a unique Four Diamond casino hotel conveniently located in the heart of the Mid-Atlantic region. Our smoke-free casino features 33 table games such as Craps, Mini Baccarat Macau Style with Dragon Bonus, Blackjack, Roulette, Emperor's Challenge Pai Gow Poker, High Card Flush, 3 Card Poker with 6 card bonus bet, Player's Edge 21+3, Heads Up Hold'Em, and Cajun Stud. Players also enjoy 2,200 slot machines, including progressives and penny machines all the way up to $100 slots.

    Our luxurious AAA-rated Four Diamond casino hotel is the largest in Delaware with 500 well-appointed guest rooms and suites. The stunning Rollins Center® ballroom and well-equipped breakout rooms accommodate conventions, corporate meetings, banquets, weddings and celebrations of many kinds.

    Bally's Dover Casino Resort offers a wide variety of dining options from New York-style deli to a gourmet steak and seafood restaurant.  Casual dining includes family-style Italian, specialty seafood, station-style buffet, two gourmet coffee and pastry shops and more. Food & beverage venues include Gr8 Burgers, Jerry Longo's Meatballs & Martinis, Macau Kitchen Express, The Royal Prime, Sugar Factory, Sweet Perks Too and the Winner's Circle Restaurant.

    Toppers Spa/Salon offers exquisite spa treatments and salon services in a tranquil setting.  Our shops include Godiva, Swarovski, The Colonnade Marketplace and Fashions of The Colonnade featuring trendy and classic designer apparel and accessories.

    World-class sports action awaits with live harness racing from November to April with a liberal purse structure to attract the best horses and drivers from Delaware, Maryland, Pennsylvania, New Jersey, New York, Ohio and Canada.

    Guests can wager on harness and thoroughbred horse racing from across the country, 363 days a year in our Race & Sports Book, in addition to professional football sports betting. Our casino hotel adjoins Dover International Speedway®, which hosts two thrilling NASCAR® race weekends each year.

    We feature some of the best live entertainment in our region as well as live boxing events.

    Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

    The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

    With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

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