Summary Description
The Human Resources Assistant I provides support and assistance in all areas of HR, including employment, team member relations, communication, team member events, and record retention.
Essential Job Functions/Duties
List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.
- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
- Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
- Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
- Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
- Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
- Assists in coordinating and facilitating talent auditions, performance interviews and New Hire Orientation.
- Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.
- Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
- Assists with design and execution of engagement, wellness, and retention events.
- Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.
- Maintains strict confidentiality in all company matters.
- Reserves in-house training facilities or meeting space and necessary audio-visual equipment.
- Maintains inventory of department supplies and places order when supplies need to be replenished.
- Performs other tasks as assigned.
Job Specifications
Education, experience, skills required, equipment used.
- High School diploma or GED.
- Two (2) years of experience as a HR assistant or coordinator.
- Strong guest service and problem-solving skills.
- Strong organizational and decision-making skills.
- Excellent written and verbal communication skills.
- Demonstrated organizational, planning, and project management skills.
- Proficient with Microsoft Office.
- Working knowledge with a HCMS, ATS and LMS.
- Facilitation and presentation skills preferred.
Core Competencies
- Guest Focus
- Initiative
- Teamwork Orientation
- Communication Proficiency
- Ethical Conduct
- Problem Solving/Analysis
- Decision Making
- Flexibility
- Stress Management/Composure
Travel Requirements
Travel is not required for this position.
Work Hours
Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
Certification Requirements
Is this position responsible for selling, serving, or distributing alcoholic beverages? No
Does this position have comp authority? No
Ability to secure and maintain a Level 3 NE Gaming License required.
Other Certifications? No
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.
Physical Requirements Assessment
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
Work Environment
1 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
1 Exposure to cramped spaces
1 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
1 Exposure to work safety hazards
2 Exposure to secondhand smoke
2 Amount of overtime/extended work hours required
Physical Effort
2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
1 Ability to lift up to 20 lbs.
1 Physical strength to manage routine office materials and tools
1 Dexterity of hands and fingers
1 Dexterity of feet
1 Physical balance: ability to maintain balance and physical control
1 Coordination: including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activity with limited opportunity to rest
Mental Effort
2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
1 Complexity of decision making
1 Time pressure of decision making
2 Analytical thinking
2 Conceptual thinking
1 Ability to compute basic math calculation
Communication
1 Fluency in English
0 Fluency in another language
3 Verbal communication
3 Written communication
1 Non-verbal communication
Sensory Abilities
2 Ability to see
2 Ability to distinguish colors
2 Ability to hear
0 Ability to smell
0 Ability to taste
0 Sense of touch
