Description

Major Focus

Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all employees, guests and assets.

Essential Functions

• Patrols assigned areas and maintains surveillance of the premises to ensure the safety of patrons and employees.
• Patrols casino floor to determine and guard against criminal offenses, pickpockets, nuisances, suspicious persons, etc.
• Quickly responds to any emergency situation as required, and gives aid as necessary.
• Physically lifts and removes patrons in difficult situations and administers C.P.R. if necessary.
• Ensures that no unauthorized persons enter the gaming floor during the downtime hours by checking credentials.
• Escorts and oversees the transferring of monies from the slot machines and table games to the count rooms.
• Utilizes radio to receive direction from and communicate information to the security base.
• Completes and submits any reports concerning incidents that may occur as required or directed.
• Gives out information concerning facility such as directions to inquiring patrons.
• Assists in the evacuation of premises in the case of an emergency.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• Drives company vehicle when assigned to the parking lot rover job duties.

Additional Functions

• Performs other duties as assigned.

Requirements / Education

• High School diploma, GED or equivalent experience required.
• Prior Security experience preferred but not required.
• Must be able to read, write and speak English fluently.
• Must be able to remain vigilant at all times for unusual activity requiring assistance.
• Must possess C.P.R., A.E.D, First Aid and Non-Violent Crisis Intervention certification or the ability to obtain the same within probationary period required. Certification must be maintained prior to expiration.
• Must be able to visually and audibly determine undesirable persons and crisis situations.
• Must be able to learn specific job duties and complete detailed work assignments, and to maintain knowledge of basic concepts and techniques.
• Must be able to perform job tasks and remain vigilant in the event of an emergency.
• Must possess good communication skills
• Must be able to report to work on time as scheduled
• Must be able to work weekends, holidays and nights as needed
• Must be able to successfully pass a background check and receive a license from the DE Lottery
• Must present an overall professional appearance and report to work in appropriate attire
• Some Security employees will be assigned to drive company vehicles as part of their work duties. Not every Security employee will be assigned this task on a regular basis, however it may be required without prior planning or notice. Therefore, although it is not an absolute requirement, it is preferred that Security employees possess valid driver’s licenses with a clean driving records as evidence of insurability with regard to the operation of company vehicles. On at least an annual basis, employees will submit driver’s licenses for inspection and prior driving records will be verified.
• Must possess a valid driver’s license with an acceptable driving record.

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Bally's Dover is an equal opportunity employer.