Description

Job Overview

The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facilities

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

• Takes orders from guests and Servers
• Maintains complete knowledge of all menu items, liquor brands, beers, non-alcoholic selections, specials and mixes ingredients to prepare cocktails and other drinks
• Maintains a complete awareness of cocktail and drink recipes and production methods
• Maintains a complete knowledge of designated glassware and garnish for each drink
• Maintains knowledgeable of different types of alcoholic beverages and their methods of production
• Inspects cleanliness and condition of assigned stations and associated public space and rectifies any deficiencies
• Greets guests and takes orders utilizing suggestive selling and up-selling techniques
• Utilizes Call Order procedures when preparing orders for Servers
• Continuously maintains cleanliness and organization of bars, bottle displays, coolers and station equipment
• Replaces ashtrays with two (2) cigarette butts, utilizing the “capping” method
• Other duties & responsibilities as assigned

Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• One (1) year related experience and/or training; or equivalent combination of education and experience- required
  • OR six (6) months’ experience within the Beverage Department at WCH- required
• Willingness and ability to lift and maneuver a minimum of fifty (50) pounds
• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Must successfully pass job interview, including a guest service audition
• Must successfully complete Responsible Vendor Alcoholic Beverage Service, and BASSET training
• Must successfully complete ServeSafe Sanitation training
• Willing and able to work odd or irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Online applications are accepted at www.windcreekhospitality.com/careers . For internal employees please submit your Internal Job Posting Form to a Human Resource office by 5PM on the closing date.