Description

Job Overview

The Main Banker must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately managing large currency transactions. The Main Banker must be initiative-taking, well organized and able to keep accurate records. This position reports to the Player Services Supervisor.

Purpose

Our genuine engagement and positive energy provide guests with an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focusing on our customers. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

• Counts down and balances the vault at the beginning and end of the shift
• Completes and signs all associated accountability forms
• Responsible for processing jackpots
• Conducts even money exchange/transactions
• Verifies cash turn-in from other departments, several types of payouts, and cashier banks
• Maintains security and accountability of casino funds located in the Main Bank during their shift
• Receives and verifies funds brought in from Soft Count and the Bank
• Prepares bank deposits and records properly on main bank settlement sheets
• Prepares kiosk cassettes and coin bags; performs kiosk fills
• Performs scheduled preventative maintenance on a regular basis to maintain quality function, improve equipment life, and prevent downtime on all currency and coin equipment used by the Cage
• Diagnoses problems and ensures equipment is back in use quickly
• Performs player services representative duties as necessary
• Helps resolve any variances that may occur during their shift
• Provides an orderly and positive work environment
• Performs job duties following Player Services Internal Controls, policies, procedures, and gaming regulations
• Provides prompt, friendly, and courteous service to all guests in a confidential manner, and keeps the confidentiality of all gaming records
• Maintains strict adherence to the department policies and procedures, and a strong knowledge of Title 31 requirements
• Conveys a professional, friendly, and courteous manner in all interactions with guests and employees
• Other duties and responsibilities as assigned

Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)

• High School diploma or GED needed or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Two (2) years of high-volume cash handling- required
• Proficiency with ten key calculator –a skills test will be administered, and candidate must achieve at least 70% skills pass rate- required
• Proficient in math and color perception - a skills test will be administered, and candidate must achieve at least 70% skills pass rate- required
• Knowledge in Microsoft Word and Excel
• Technical and problem-solving skills
• Knowledgeable in all aspects of kiosk operations, preferred
• Must successfully pass job interview, including a guest service audition
• Excellent oral and written English communication skills
• Must be mature, possess the ability to maintain confidentiality, assume responsibility, work independently, and be self-motivated
• Must have the ability to make precise decisions without compromising the integrity of the company
• Must be able to lift a minimum of fifty (50) pounds
• Must be able to get along well with all levels of the organization and excel in a collaborative environment
• Must be able to walk or stand for 100% of assigned shift
• Willing to travel and take part in training as recommended or required
• Willing and able to work various hours and shifts, including nights, weekends, and holidays
• Must have an Occupational License (or the ability to obtain and keep a license) per the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Online applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please send your Internal Job Posting Form to your property’s Human Resources office.