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Slot Floor Person

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Location: Pala, CA

Accurately and efficiently correct minor machine malfunctions, process jackpots and enhance the guests’ gaming experience to maximize slot handle. Promote a work environment that is pleasant and desirable.

  • Must have thorough understanding of the Pala Gaming commission pertaining to slot operations.
  • The ability to understand and comply with all departmental and company rules and regulations, policies and procedures.
  • Ability to maintain effective working relationships with staff.
  • Ability to perform basic math.
  • Excellent cash handling skills.
  • Carry pouch with cash for quick and easy payment of jackpot winners as necessary.
  • Ability to handle a significant number of guests with outstanding guest service.
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize tasks.
  • Follow directions thoroughly.
  • Work cohesively with managers, supervisors and co-workers as part of a team.
  • Work independently with little to no supervision.
  • Ability to operate a two-way radio.
  • Computer experience in Microsoft Windows and Oasis Systems Interface.
  • Must be able to obtain and maintain a Pala Gaming License.
  • Ability to perform assigned duties while still being able to listen and respond to radio communications.
  • Must be able to read, write, speak and understand English.
  • High School Diploma or GED required
Essential Job Functions:
  • Maintain complete knowledge of and comply with departmental policies and procedures.
  • Maintain complete knowledge of correct maintenance and use of casino equipment including: two-way radio with earpiece and microphone, 10-key adding machine, and jackpot ticket printer.
  • Maintain compliance of all aspects of the Pala Casino internal controls.
  • Monitor and maintain compliance with all aspects of the Pala Gaming Commission.
  • Maintain clear and open communications with guests and managers/supervisors.
  • Evaluate operating procedures, recommend changes and implement-approved changes.
  • Be knowledgeable with all aspects of the Pala Players’ Club Card and encourage guest participation.
  • Monitor and maintain cleanliness and organization of assigned work areas.
  • Perform job functions of additional positions as necessary.
  • Report to work as scheduled and follow the break schedule as posted/notified.
  • Respond to and open tilted slot machines to determine if maintenance is required.
  • Complete minor maintenance on slot machines.
  • Complete maintenance write-up for slot machines that require a slot technician.
  • Complete the Attendant Card every time a slot machine is opened.
  • Respond to slot machines with jackpots and determine if the jackpot is valid.
  • Calculate jackpot amounts for jackpots not registering on the Oasis system.
  • Process jackpot tickets manually when the Oasis system is not functioning.
  • Print jackpot tickets and process with appropriate signatures.
  • Obtain customer identification and complete appropriate tax forms to include: w2G, 1042, 1001 and W9.
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Pala Casino Spa Golf Resort

11154 Highway 76

Pala, CA 92059

Casino Resort

Pala Casino Spa Golf Resort

Pala Casino Spa Golf Resort welcomes your interest in joining our team in our beautiful resort, where we value our employees as our greatest asset.  Just click on the Apply button in this posting and “Continue.....”  and you will be forwarded to our career site, where you can email your resume and complete our company application,

Pala Casino Spa Golf Resort is located in Pala, California on the beautiful Pala Indian Reservation northeast of San Diego, California. We are owned and operated by the Pala Band of Mission Indians, a federally recognized tribe.

As SoCal’s Entertainment Capital, Pala Casino Spa Golf Resort includes a Las Vegas-style casino, including an expansive gaming floor with over 2,000 slot and video machines and 78 table games.

Our hotel features 507 rooms, which include 82 suites, and an award winning 10,000 square foot spa, as well as a fitness center. Our resort is an AAA Four-Diamond Award winner for 15 consecutive years.

Our guests enjoy nine (9) restaurants and two lounges, a 2,000-seat Pala Events Center, an outdoor Starlight Theater and five swimming pools with two hot tubs and 14 luxury cabanas. 

Pala Casino’s wide variety of HD premium sporting and entertainment events, also include an exciting collection of live bands daily at both indoor and outdoor venues.

Pala Casino Spa Golf Resort employees enjoy an exciting work environment, competitive salaries and excellent benefits including Medical, Dental, Vision and a 401(k) plan.  Our Team Members receive free uniforms and enjoy one free meal per shift in our beautiful cafeteria style Team Member dining room.

Click here to read about our exceptional benefits!!

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