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Surveillance Operator

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Location: Pala, CA

Monitor casino and associated areas via CCTV and direct observation to ensure compliance with laws, regulations, policy and procedures.

  • Previous Surveillance or gaming experience and /or investigative background, preferred.
  • Preferred one-year knowledge of casino games and monitor room equipment.
  • Basic knowledge of casino procedures and gaming regulations.
  • Basic computer software and hardware knowledge desired.
  • Must be competent in the use of Microsoft Office.
  • Must have the ability to learn quickly and have good hand eye coordination.
  • Must be a team player and have a positive attitude.
  • Excellent communication skills.
  • Must read, write, and speak English.
  • High School Diploma or GED required.

Essential Job Functions:

  • Special surveillance – CCTV intensive dedication, close observation of a target game, team member or patron.
  • Observation dedicated to a game or a person, which is compared to written documentation.
  • Monitors Table Games, Slots, Casino Cage, Soft Count, Hard Count, Change Booths, change persons and all Team Members on/or adjunct to casino floor.
  • Monitors all areas of the property, both indoor & outdoor.
  • Ensures compliance with applicable procedures, Title 31, etc.
  • Maintains familiarity with Gaming Commission statutes, Pala Casino Resort and Spa policy and all appropriate department procedures.
  • Testifies in procedures stated above as required.
  • Understands and operates all Surveillance CCTV equipment, videotape recordings, camera switching, programming equipment, and use of all computer equipment.
  • Maintains confidentiality within the established guidelines.
  • Completes all job-related paperwork and tape reviews.
  • Conducts audits on a daily basis as directed.
  • Perform other duties as assigned.
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Pala Casino Spa Golf Resort

11154 Highway 76

Pala, CA 92059

Casino Resort

Pala Casino Spa Golf Resort

Pala Casino Spa Golf Resort welcomes your interest in joining our team in our beautiful resort, where we value our employees as our greatest asset.  Just click on the Apply button in this posting and “Continue.....”  and you will be forwarded to our career site, where you can email your resume and complete our company application,

Pala Casino Spa Golf Resort is located in Pala, California on the beautiful Pala Indian Reservation northeast of San Diego, California. We are owned and operated by the Pala Band of Mission Indians, a federally recognized tribe.

As SoCal’s Entertainment Capital, Pala Casino Spa Golf Resort includes a Las Vegas-style casino, including an expansive gaming floor with over 2,000 slot and video machines and 78 table games.

Our hotel features 507 rooms, which include 82 suites, and an award winning 10,000 square foot spa, as well as a fitness center. Our resort is an AAA Four-Diamond Award winner for 15 consecutive years.

Our guests enjoy nine (9) restaurants and two lounges, a 2,000-seat Pala Events Center, an outdoor Starlight Theater and five swimming pools with two hot tubs and 14 luxury cabanas. 

Pala Casino’s wide variety of HD premium sporting and entertainment events, also include an exciting collection of live bands daily at both indoor and outdoor venues.

Pala Casino Spa Golf Resort employees enjoy an exciting work environment, competitive salaries and excellent benefits including Medical, Dental, Vision and a 401(k) plan.  Our Team Members receive free uniforms and enjoy one free meal per shift in our beautiful cafeteria style Team Member dining room.

Click here to read about our exceptional benefits!!

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