Where Job Seekers Connect with
Gaming-Hospitality/Technology Employers

Guest Experience Intern

Save this job

Description

Want to experience a fun and immersive hands-on internship that allows you to obtain real life, on-the-job professional skills? Apply today for our SMSC and Mystic Lake 10-week summer internship program! Our internships focus on inspiring possibilities, fostering meaningful connections, and creating memorable experiences. Enjoy weekly pay and a summer full of fun and engaging opportunities.

Internship applications to close Friday, November 15th, phone screens and interviews will be set up after Monday, November 4.

Internship Overview: You'll be working for Minnesota’s premier casino resort and entertainment destination and have tons of fun throughout this summer internship. We focus on inspiring possibilities, fostering meaningful connections, and creating memorable experiences. During our 10 weeks, full-time internship you'll be working straight out of our Mystic Lake/Little Six Offices in Prior Lake, MN.

Throughout your summer you will participate in a variety of internship experiences from touring Hocokata Ti, our cultural center, to summer cookouts with your fellow interns, to a variety of networking events, there will be something to look forward to each week.

What else is in it for you? You'll be working on projects that have an impact on business and learn what it takes to be a premier destination in the ever-growing gaming and entertainment industry. With fun being one of our core values, there's plenty to look forward to. Whether it's bowling with your fellow interns, understanding our culture & philanthropic efforts; we can bet you there won't ever be a dull moment.

You’ll be the perfect fit if: You want to be a part of the team that is responsible for driving efforts to improve our guest experience (GX), thereby promoting greater guest retention, positive word of mouth and overall business growth. You like engaging with people to make recommendations based on what they are looking for. You possess excellent attention to detail, along with strong skills in PowerPoint and Excel. Your communication abilities are diverse, including both written and verbal de-escalation techniques. If creating ad hoc surveys for major summer events and seeing them through to presenting the survey findings is something you’d be great at - this summer internship is for you!

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Internship Requirements:

  • Currently enrolled in a post-secondary program pertinent to the department/team to which assigned.
  • Basic level skills in word-processing, spreadsheets, or other tools standard to the department/team to which assigned.
  • Demonstrated ability to work with others in a collaborative, team environment.
  • Excellent organizational, verbal and written communication skills.
Save this job
Mystic Lake Casino Hotel

2400 Mystic Lake Casino Hotel

Prior Lake, MN 55372

Casino & Hotel
Managed By Shakopee Mdewakanton Sioux Community

Mystic Lake Casino Hotel

IT'S YOUR TIME TO SHINE

APPLY TODAY

Mystic Lake Casino located in Prior Lake, MN. Mystic Lake offers a luxurious hotel, an indoor atrium pool and seven unique restaurants, including an award-winning buffet. Mystic Lake is conveniently located 25 minutes from downtown Minneapolis, Mall of America and the airport. The 125,000 square foot casino features 4,000 slots and 100 table games.

In 2018, Mystic Lake opened Mystic Lake Center, a new event space and hotel tower. Offering state-of-the-art technology, this 70,000- square-foot venue hosts groups of all sizes for conferences, expos, weddings and other events. With 766 new and renovated modern hotel rooms, Mystic Lake is one of the largest hotels in the Twin Cities area.

We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the casino's success. 

We reward our team members with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (8 cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership.  In addition, full time team members are eligible for medical and dental insurance, 3 weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement.

Current Job Openings