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Hotel Front Desk Supervisor (Overnight)

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Description

Are you looking to elevate your leadership skills? Does the opportunity to be part of a dynamic and fun team excite you? Come join our premier casino resort and entertainment destination as a Hotel Front Desk Supervisor where you will use your leadership skills to inspire your team and ensure all guests have a memorable experience. Enjoy weekly pay, career growth opportunities, 401K, health benefits and more!

Job Overview: Supervises front office team members and front desk while applying high guest service standards to ensure a pleasant guest experience and efficient operations within fast-paced, high-volume environment. Issues disciplinary actions and terminates team members when warranted. Keeps current with all casino and hotel promotions. Helps to maintain and enhance a safe, secure, and comfortable environment for guests and team members. Ensures cleanliness, organization and safe conditions of hotel, lobby, and hotel storage areas. Conducts nightly hotel audit and generates reports designed to provide information to other departments.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Job Requirements:

Reflects MINIMUMEDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

  • Any combination of education and/or leadership/training experience in hospitality or guest service environment to equal two years.
  • Ability to speak, write and read English clearly.
  • Ability to communicate with diverse population.
  • Proficient in word-processing, spreadsheets, presentation, database and electronic software.
  • Ability to type 35 words per minute.
  • Ability to pass basic math test.
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Mystic Lake Casino Hotel

2400 Mystic Lake Casino Hotel

Prior Lake, MN 55372

Casino & Hotel
Managed By Shakopee Mdewakanton Sioux Community

Mystic Lake Casino Hotel

IT'S YOUR TIME TO SHINE

APPLY TODAY

Mystic Lake Casino located in Prior Lake, MN. Mystic Lake offers a luxurious hotel, an indoor atrium pool and seven unique restaurants, including an award-winning buffet. Mystic Lake is conveniently located 25 minutes from downtown Minneapolis, Mall of America and the airport. The 125,000 square foot casino features 4,000 slots and 100 table games.

In 2018, Mystic Lake opened Mystic Lake Center, a new event space and hotel tower. Offering state-of-the-art technology, this 70,000- square-foot venue hosts groups of all sizes for conferences, expos, weddings and other events. With 766 new and renovated modern hotel rooms, Mystic Lake is one of the largest hotels in the Twin Cities area.

We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the casino's success. 

We reward our team members with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (8 cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership.  In addition, full time team members are eligible for medical and dental insurance, 3 weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement.

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