Description
Ready to elevate your leadership skills? Come join our premier resort and entertainment destination as a Tables Games Floor Supervisor! In this full-time position you will support the table games dealers and maintain adherence with set guest service standards. The ideal person for this position is someone who has experience in supervising multiple table games, such as blackjack, baccarat, Ultimate Texas Hold’Em, etc. Enjoy weekly pay, career growth opportunities, and a fun work environment. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!
Job Overview: Oversees assigned table activity (two to four tables) to include game activity, game integrity, player strategy, all cash and chip transactions, and dealer performance. Engages in and promotes positive guest interaction by all team members in their pit area and ensures that guest service standards are met. This position will work full-time grave shift.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.
Who We Are:
We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Job Requirements:
Reflects MINIMUMEDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
- Must be 18 years of age or older.
- High School graduate or GED.
- One year of Table Games experience.
- Knowledge of currency transaction reporting (CTR), suspicious activity reporting (SAR), basic math skills, and pass bi-annual Basic Strategy test.
- Working knowledge of department policies and gaming procedures.
- Excellent guest service skills.
- Strong interpersonal and communication skills (verbal and written).
- Must be proficient with gaming computer systems for complex data entry and information retrieval.
- Self-guided leader, creative, responsible, high-energy, eager to work with other departments and independently.
- Willingness to actively contribute in an array of projects as requested; eager to learn new skills.
- Passion for attracting, retaining, engaging, and building talent.