Position Summary

Under direct supervision of the Senior Program Manager. This position performs moderately complete secretarial and clerical duties, coordinates Senior Program events and activities, and assists the Senior Program Cooks in preparing and serving meals, and cleaning of kitchen/dining/food storage area(s) in support of the Senior Program.  

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.  

 Essential Duties And Responsibilities

1. Creates a welcoming atmosphere for guests and community members, making them feel valued and comfortable.
2. Addresses and resolves issues or complaints with a positive and solution-oriented approach.
3. Prepares daily, weekly, and monthly statistical information on number of participants and submits to the Senior Program Manager.
4. Performs routine administrative functions such as drafting correspondence, scheduling meetings, organizing and maintaining paper, and electronic files, etc.
5. Monitors office supply inventory and orders supplies when needed.
6. Assist cooks with compliance paperwork.
7. Assist cooks in maintaining cleanliness of kitchen, dining area, and all food storage areas.
8. Delivers home-bound meals.
9. Coordinates events and activities for the seniors.
10. Files, copies, and posts of senior program material.
11. Serves as a liaison with all supply vendors.
12. Assures clerical assignments are professionally complete and free of errors by thorough proofreading and checking grammar.
13. Drafts and revises policies and procedures.
14. Runs errands for business needs.
15. Scan documents into the Records Management electronic system.
16. Serves as back-up when cooks are unavailable.
17. Coordinates transportation needs of seniors for various outings.
18. Builds relationships with the community based upon respect while maintaining a professional, friendly, and approachable demeanor.
19. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the Attendance Policy for Pueblo Sandia. 

 Additional Responsibilities

1. Serves as a back-up for the Senior Program Manager. 
2. Performs other job-related duties as requested.

 Key Performance Indicators

 This position has Key Performance Indicators (KPI’s) identified as a measurement of success.  KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, And Abilities

1. Ability to deal effectively with the public.
2. Ability to understand and carry out oral and written instructions.
3. Ability to file, use a computer terminal, and standard office equipment.
4. Ability to prioritize day-to-day tasks.
5. Ability to exercise own initiative and good judgment in handling routine matters.
6. Ability to work independently and efficiently.
7. Knowledge of Microsoft Office Suite.
8. Ability to always maintain confidentiality.
9. Ability to deal effectively and professionally with the general public and be attentive to community member’s needs.
10. Ability to work harmoniously and professionally with team members and supervisors.

   Education And Experience

Required

1. High School Diploma, GED certification or equivalent.
2. One (1) year of secretarial experience.
3. One (1) year experience in restaurant or food service capacity.

Note:  Relevant work experience or education may be substituted to satisfy education and/or work experience. 

License/Certifications/Registrations

1. Must possess and maintain a valid, unrestricted New Mexico driver’s license
2. Must complete the New Mexico Food Handlers course upon hire.
3. Must be able to successfully pass a stringent background investigation and character investigation in compliance with PL 101.630.
4. Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Physical Requirement

Description

Balancing

Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Crouching

Bending the body downward and forward by bending leg and spine.

Feeling

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

Finger Dexterity

Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Grasping

Applying pressure to an object with the fingers and palm.

Hearing

Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Kneeling

Bending legs at knee to come to a rest on knee or knees.

Lifting

Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. (Minimum 50 lbs.)

Pulling

Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.

Pushing

Using upper extremities to press against something with steady force to thrust forward, downward, or outward.

Reaching

Extending hand(s) and arm(s) in any direction.

Seeing

The ability to perceive the nature of objects by the eye.

Walking

Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.

Seeing

The ability to perceive the nature of objects by the eye.

Sitting

Particularly for sustained periods of time.

Standing

Particularly for sustained periods of time.

Stooping

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Talking

Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

List Working Conditions Required

1. Will require working the day shift.
2. Duties are performed indoors and outdoors subject to inclement weather, sharp objects, cuts, and bruises.
3. Subject to hazards such as infections, diseases, fumes, odors, and dust.
4. Duties may involve walking on uneven, flat, muddy, and hard surfaces.

The Content Of This Job Description Does Not Restrict Management’s Right To Assign Or Reassign Duties And Responsibilities To This Job At Any Time.

The Job Description Reflects The Assignment Of The Essential Functions Of The Current Position But Does Not Prescribe Or Restrict Tasks That May Be Assigned. The Essential Functions Are Specified But Are Subject To Change At Any Time For Various Reasons, Including Management Discretion.

The Pueblo Of Sandia Reserves The Right To Make Changes To The Job Description Whenever Necessary.

Selected Candidates Must Submit To And Pass A Pre Employment Drug And Alcohol Screening As Part Of The Pre Employment Process.  Drug And Alcohol Screening Will Continue Through Post Hire Testing To Be Conducted By A Third Party Random Number Generator.  Selected Candidates Must Submit To And Pass A Criminal Background Screening As Part Of The Pre Employment Process.

The Pueblo Of Sandia Is An Equal Opportunity Employer (Eoe). Qualified Applicants Are Considered For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Age, Marital Status, Disability, Sexual Orientation, Or Any Other Characteristic Protected By State Or Federal Law.