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Slot Performance Analyst

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The Slot Performance Analyst reports on findings and provides insight via data visualizations and stories derived from various sources related to project and initiative activities for the Slot Department. By exploring market trends, competitors, and players, the Performance Analyst helps foster a data-driven environment through the creation of models and analysis, driving revenue, profit, and rated slot play. The Slot Performance Analyst coordinates with internal operations, external agencies, and slot vendors to collect and retrieve data required for research projects. Under the direction of the Manager, Slot Performance, the Performance Analyst creates and curates’ decision-based reporting by utilizing slot and player-related data. The Performance Analyst executes ad-hoc and recurring reports to inform on the efficacy of slot projects, to aid in the discovery of additional revenue-generating opportunities, and to quantify anticipated benefits for prioritization.

Essential Duties & Responsibilities

1. Assists in the development of capital expenditure plans for slot products and components using ROI formats. Regularly monitors and reports on the cost of acquisition of slot products and components.  Provides in-depth analytical reporting on slot financials on a recurring basis.

2. Applies knowledge of gaming machines, gaming systems, slot accounting systems, and slot performance systems to provide procedures, analysis, reports, and recommendations to Slot Management.  Presents reports in meetings for staff and management.

3. Builds business intelligence, reports, and dashboards using a combination of software such as Microsoft Excel, PowerBI, SAS Enterprise Guide, and slot-specific analytics tools.

4. Provides current gaming information after careful vendor research of gaming components and systems of potential vendors and evaluates proposals.  Conducts market research to determine leading industries, products, understand customer needs, and analyze competitors.

5. Generates reports that analyze customers, product, and project activities using charts, graphs, and explanatory text, and developed ROI formats.

6. Creates advanced predictive models to measure the expected effects of slot changes.  Sets benchmarks for departmental goals/initiatives and measures efficacy via data reporting.

7. Performs other duties as assigned to support the efficient operation of the department.

Education/Experience/Qualifications

  • Bachelor’s degree in Economics, Business, Finance, Mathematics, or related field required. Master’s degree preferred.

  • Minimum two (2) years’ experience in an analytical field required. Slot operations, including machine set-up, evaluation, and reporting, or equivalent financial analysis experience preferred.

  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

  • Experience with data visualization, reporting & dashboarding tools, Power BI experience is preferred.

  • Experience with data tools and languages like SAS Enterprise Guide, Oracle Discoverer, Python, or SQL preferred.

  • Must be able to work in a fast-paced, high-performance environment with tight deadlines.

  • Requires the ability to think critically and independently, while at the same time the ability to know when to ask for help; requires excellent common sense.

  • Ability to self-manage projects based upon defined timelines and variable outcomes required.

  • Ability to complete projects that require long hours prepping presentation materials from not just content, but even a “making them dynamic” perspective.

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

San Manuel will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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Yaamava’ Resort & Casino at San Manuel

777 San Manuel Boulevard

Highland, CA 92346

Casino & Hotel

Yaamava’ Resort & Casino at San Manuel

Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.

Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.

The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.

Our hotel features a 17-story tower with 432 guest rooms & suites. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.

At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.

Click here to see why you’ll want to work on our Team

Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more. 

Our employees have the option to select the benefits that best support their lives and their wellness.

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