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Senior Program Manager

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Position Summary

Under direct supervision of the Tribal Administration Director, manages the day-to-day operation of the Senior Program. Plans, implements, and supervises senior nutrition and activities programs.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.  

 Essential Duties And Responsibilities

  1. Responsible for the day-to-day operations of the Senior Program; ensures maintenance and upkeep of program vehicles are maintained and updated.
  2. Plans, implements, and supervises a senior nutrition program that meets the Senior Nutrition Program requirements; assists in the preparation, packaging, and serving of meals.
  3. Coordinates and provides home delivery of meals in accordance with program policy.
  4. Responsible for menu planning and submission of weekly food orders; manages and maintains appropriate food inventory, responsible for receiving incoming orders/shipments, unloading and stocking inventory.
  5. Ensures compliance with all food service and health requirements established by Tribal, state sanitary, and safety regulations.
  6. Plans, coordinates, implements, and supervises culturally appropriate center-based, educational, health/fitness, social and recreational activities. Identifies and distributes nutrition/health information; prepares and distributes monthly menus and activities calendar.
  7. Identifies and coordinates with appropriate service providers to ensure health and social service needs of the elderly community are available. Makes appropriate referrals for services as needed.
  8. Performs outreach and recruitment activities to encourage eligible participants to begin, increase, and continue participation in center activities; promotes the center and all activities to the community.
  9. Responsible for supervision, orientation, and training of Senior Program team members. Conducts annual performance appraisals, ensures all safety procedures are adhered to in accordance with program policy, and ensures all safety certifications are obtained and updated as required.
  10. Prepares and maintains daily, weekly, monthly, and annual statistical and administrative reports; collects and maintains accurate service delivery logs, and assists in data collection as required.
  11. Conducts needs assessments on eligible participants annually, bi-annually, or as needed. Conducts home visits as required, maintains confidentiality of all registration and needs assessments of participants.
  12. Maintains effective working relationships with elderly participants, Senior Program team members, and all members of the general public. Maintains a positive and effective working environment.
  13. Participates in program directed training opportunities, pursues appropriate professional development plan, and attends all required meetings.
  14. Scans documents into the Records Management electronic system.
  15. Drafts, manages, and submits grant reports on state/federal grants as appropriate.
  16. Monitors, evaluates, responds, and resolves; concerns, problems, and/or complaints of participants.
  17. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the Attendance Policy for Pueblo Sandia. 

 Additional Responsibilities

  1. Serves as back-up when cooks are unavailable.
  2. Performs other job-related duties as requested.

 Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success.  KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, And Abilities

  1. Ability to supervise, lead, and direct the work of assigned team members.
  2. Ability to understand and follow verbal and written instructions.
  3. Ability to effectively manage time and work under stressful conditions while maintaining an even temperament.
  4. Excellent verbal and written communication skills.
  5. Ability to operate a computer and general office equipment.
  6. Ability to deal effectively and professionally with the general public and be attentive to community member’s needs.
  7. Ability to create an environment of teamwork by communicating common goals and showing appreciation for team members contributions and on-going support.

   Education And Experience

Required

  1. High School Diploma, GED certification or equivalent.
  2. Two (2) years’ experience working in elderly services or social services.

Note:  Relevant work experience or education may be substituted to satisfy education and/or work experience. 

License/Certifications/Registrations

  1. Must possess and maintain a valid, unrestricted New Mexico driver’s license.
  2. Must complete the New Mexico Food Handlers course within 30 days of hire.
  3. Ability to obtain and maintain any other licenses and/or certifications as determined by management.
  4. Must be able to successfully pass a stringent background investigation and character investigation in compliance with PL 101.630.
  5. Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Physical Requirement

Description

Balancing

Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Feeling

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

Finger Dexterity

Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Grasping

Applying pressure to an object with the fingers and palm.

Hearing

Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Kneeling

Bending legs at knee to come to a rest on knee or knees.

Lifting

Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. (Minimum of 50 lbs.)

Pulling

Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.

Pushing

Using upper extremities to press against something with steady force to thrust forward, downward, or outward.

Reaching

Extending hand(s) and arm(s) in any direction.

Seeing

The ability to perceive the nature of objects by the eye.

Walking

Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.

Seeing

The ability to perceive the nature of objects by the eye.

Sitting

Particularly for sustained periods of time.

Standing

Particularly for sustained periods of time.

Stooping

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Talking

Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

List Working Conditions Required

  1. Will require working odd and unusual hours with rotating shifts/weekend work.
  2. Duties are performed indoors and outdoors subject to inclement weather, sharp objects, cuts, and bruises.
  3. Subject to hazards such as infections, diseases, fumes, odors, and dust.
  4. Duties may involve walking on uneven, flat, muddy, and hard surfaces.
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Sandia Resort & Casino

30 Rainbow Road, NE

Albuquerque, NM 87113

Casino Resort

Sandia Resort & Casino

The Sandia Resort and Casino is situated on the Northeast corner of Interstate 25 and Tramway Road in Albuquerque, New Mexico. Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors.

Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia.

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.

The Vegas-style casino floor offers 140,000 square feet of your favorite games, including more than 2,300 slots, Blackjack, Craps, Roulette, Mini Baccarat, Pai Gow Poker, Three Card Poker, Bingo, Live Keno, and the state's largest non-smoking Poker room.

This is only the tip of the iceberg in regards to all that Sandia Casino has to offer. With the addition of the hotel in 2005, and another expansion in 2014 to add the golf pavilion and parking garage, Sandia Resort & Casino slowly became much more than just a place to game.

Visitors from all over the nation can now get lost in the lights and sounds of the casino floor, relax at the luxurious Green Reed Spa, dive into the outdoor pool, tee off on the 18-hole championship golf course, listen to their favorite singer at the amphitheater, dine at any of the numerous restaurants, bars, and lounges, get married to their best friend, and spend the night in one of the grand, luxury suites – all available onsite.

Come say hello to New Mexico’s best place to play – Sandia Resort & Casino!

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